Suffolk House
9 Suffolk Close, London Colney, St. Albans, AL2 1DZ
East · Hertfordshire · residential
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Requires improvement
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2022-06-01 | Requires improvement | new | Unrated→Requires improvement | Suffolk House received a 'Requires Improvement' rating because of significant breaches in infection control, staff training, and governance systems. Whilst staff were caring and responsive to people's needs, safety concerns including inadequate use of personal protective equipment, staff working without required training qualifications, and ineffective quality assurance systems meant people faced increased risk of harm. |