Baldock - The Rowans
2 The Rowans, Baldock, SG7 6HJ
East · Hertfordshire · residential
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Requires improvement
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2022-05-10 | Requires improvement | new | Unrated→Requires improvement | The Rowans received a 'Requires Improvement' rating because critical safety and governance systems were not working effectively. Whilst staff were caring and the service was responsive to people's needs, there were serious breaches in safeguarding (unreported abuse allegations), safe care (unresolved fire risks and lack of dysphagia training), and leadership oversight that failed to identify and address these risks. |