Turn Furlong

Off Rookery Lane, Kingsthorpe, Northampton, NN2 8BZ

East Midlands · West Northamptonshire · nursing

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Requires improvement
Well-led
Requires improvement
Effective
Requires improvement
Responsive
Requires improvement

Inspection history

PublishedOverallChangeTransitionAI summary
2019-11-02Requires improvementnewUnratedRequires improvementTurn Furlong received a 'Requires Improvement' rating across all five key questions because of significant breaches in safety, staffing levels, governance and care quality. The service had deteriorated from a previous 'Good' rating, with particular concerns around inadequate staffing with excessive agency use, unsecured areas exposing vulnerable people to harm, delayed medicines administration, and ineffective management oversight that failed to identify or address these issues.