Ramsey Step Down and Care Centre

Ramsey Road, Harwich, CO12 5EP

East · Essex · nursing

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Good
Well-led
Requires improvement
Effective
Requires improvement
Responsive
Good

Inspection history

PublishedOverallChangeTransitionAI summary
2023-01-19Requires improvementnewUnratedRequires improvementRamsey Step Down and Care Centre received a 'Requires Improvement' rating because formal systems for managing risk, care planning, and governance were inadequate, despite staff providing compassionate and responsive care in practice. The service lacked proper documentation and oversight of clinical care, risk assessments, and Mental Capacity Act procedures, creating potential risks to residents even though these issues had not yet caused actual harm.