Royalcare- Thanet
Kent Innovation Centre, Millennium Way, Thanet Reach Business Park, Broadstairs, CT10 2QQ
South East · Kent · domiciliary
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Good
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2022-05-25 | Requires improvement | new | Unrated→Requires improvement | Royalcare Thanet was rated 'Requires Improvement' overall due to breaches in safe recruitment practices and governance systems. Whilst staff were caring and people received good quality care in most areas, the provider failed to obtain complete employment histories and references from previous care roles, and lacked robust systems to monitor quality and follow up on regulatory requirements when management changes occurred. |