Karenza Care Home

18 Rosemundy, St. Agnes, TR5 0UD

South West · Cornwall · nursing

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Good
Well-led
Requires improvement
Effective
Requires improvement
Responsive
Good

Inspection history

PublishedOverallChangeTransitionAI summary
2023-06-13Requires improvementnewUnratedRequires improvementKarenza Care Home received a 'Requires Improvement' rating because there are not enough staff to meet people's assessed needs, resulting in people not always receiving timely support with daily care such as washing. The premises also require maintenance and repair, with areas of damaged plasterwork and faulty double glazing. Although the new manager (appointed only weeks before inspection) has made positive changes to leadership and governance, these improvements have not yet resolved the fundamental staffing and premises issues.
2022-06-15UnratedUnratedUnrated
Karenza Care Home — CQC Monitor