Care Outlook (Bellerophon House)
Doust Way, Rochester, ME1 1FG
South East · Medway · domiciliary
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Good
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2022-07-27 | Requires improvement | new | Unrated→Requires improvement | The service received a 'Requires Improvement' rating because of significant gaps in risk assessment and management that could leave people unsafe, particularly around health conditions like epilepsy and diabetes, and inconsistencies in leadership and governance. Whilst the service demonstrated caring, effective, and responsive provision with positive feedback from people using the service, these safety and leadership concerns were serious enough to require immediate attention. |