Caremax Support Services Ltd

Spring Road, Ettingshall, Wolverhampton, WV4 6JX

West Midlands · Wolverhampton · domiciliary

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Good
Well-led
Requires improvement
Effective
Good
Responsive
Requires improvement

Inspection history

PublishedOverallChangeTransitionAI summary
2022-05-06Requires improvementnewUnratedRequires improvementCaremax Support Services Ltd received a 'Requires Improvement' rating because of significant concerns around infection control measures, inadequate risk assessments, and ineffective quality assurance systems that failed to identify problems. Whilst staff demonstrated caring attitudes and people received effective care in many areas, the provider's leadership and governance structures were not robust enough to ensure consistent safety and responsiveness.