Barnet Office
Flat 4, 1 Accommodation Road, London, NW11 8ED
London · Barnet · domiciliary
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Requires improvement
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2021-10-27 | Requires improvement | new | Unrated→Requires improvement | Barnet Office received a 'Requires Improvement' rating because of significant safety concerns, poor governance systems, and inconsistent care delivery. The service failed to properly assess risks, manage medicines safely, deploy staff adequately, or maintain robust quality monitoring, which placed people at risk of harm. Whilst staff were found to be caring and respectful, the organisational failures across safety, effectiveness, responsiveness and leadership were substantial enough to warrant enforcement action. |