Sylk Care

9 King Edward Street, Macclesfield, SK10 1AQ

North West · Cheshire East · domiciliary

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Good
Well-led
Requires improvement
Effective
Good
Responsive
Good

Inspection history

PublishedOverallChangeTransitionAI summary
2023-06-21Requires improvementnewUnratedRequires improvementSylk Care received a 'Requires Improvement' rating because governance systems failed to effectively monitor and assure quality and safety, particularly regarding staff training, competency assessments, and recruitment checks. Whilst people felt safe and received caring, responsive and effective support, inadequate oversight of mandatory training, moving and handling assessments, and medication competency created risks to service users.