WhiteHorse Care - Brownhills

59 Whitehorse Road, Brownhills, Walsall, WS8 7PE

West Midlands · Walsall · residential

Requires improvement

Key question ratings

Safe
Good
Caring
Good
Well-led
Requires improvement
Effective
Good
Responsive
Requires improvement

Inspection history

PublishedOverallChangeTransitionAI summary
2023-04-04Requires improvementnewUnratedRequires improvementWhiteHorse Care - Brownhills received a 'Requires Improvement' rating because whilst significant progress has been made from its previous 'Inadequate' status, with improvements in safety, staffing, medicines management and leadership, the service still has gaps in how responsive it is to people's individual needs and aspirations. Care records do not consistently capture how people are supported to achieve their personal goals, and community-based activities remain limited, indicating further work is needed to fully embed improvements.
2022-08-24UnratedUnratedUnrated
WhiteHorse Care - Brownhills — CQC Monitor