Roland Residential Care Homes - 27 Bush Hill

27 Bush Hill, Winchmore Hill, London, N21 2BT

London · Enfield · residential

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Good
Well-led
Requires improvement
Effective
Requires improvement
Responsive
Good

Inspection history

PublishedOverallChangeTransitionAI summary
2022-10-19Requires improvementnewUnratedRequires improvementThe service received 'Requires Improvement' because whilst staff were caring and responsive to people's needs, there were significant breaches in safety management and governance. Risks relating to water temperatures and radiators were not safely controlled, medicines were not managed in accordance with national guidance, and the management's quality assurance systems failed to identify these issues or ensure proper reporting to CQC.