Utmostcare Limited

Suite D, Elsinore House, 43, Buckingham Street, Aylesbury, HP20 2NQ

South East · Buckinghamshire · domiciliary

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Good
Well-led
Requires improvement
Effective
Requires improvement
Responsive
Requires improvement

Inspection history

PublishedOverallChangeTransitionAI summary
2022-11-12Requires improvementnewUnratedRequires improvementUtmostcare Limited received a 'Requires Improvement' rating because risk assessments lacked sufficient detail to guide staff safely, medicines administration records were incomplete and inaccurate, and quality monitoring systems failed to identify these concerns. Whilst staff were caring and people felt safe, significant gaps in documentation and safety processes meant the service could not consistently ensure people were protected from harm.