Edenbridge Manor Care Home

Mont St. Aignan Way, Edenbridge, TN8 5FA

South East · Kent · residential

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Good
Well-led
Requires improvement
Effective
Requires improvement
Responsive
Good

Inspection history

PublishedOverallChangeTransitionAI summary
2022-06-29Requires improvementnewUnratedRequires improvementEdenbridge Manor received a 'Requires Improvement' rating because of significant concerns around safety, staffing levels, and governance, despite positive feedback on the caring approach and staff interactions. Whilst risks to people were sometimes recognised, they were not consistently managed, particularly on the first floor where dementia residents were inadequately supported. Additionally, not all safeguarding incidents were properly reported by agency staff, and governance arrangements failed to identify key safety issues such as insufficient staffing levels.