Lotus Home Care Worksop
Worksop Turbine Innovation Centre, Shireoaks Triangle Business Park, Coach Close, Worksop, S81 8AP
East Midlands · Nottinghamshire · domiciliary
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Good
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2021-11-20 | Requires improvement | new | Unrated→Requires improvement | Lotus Home Care Worksop requires improvement because of significant concerns around timely care delivery, weak governance systems that failed to identify and address problems, and inconsistent recruitment practices. While staff were caring and people's actual care quality was often good, the service's management failed to ensure robust systems were in place to monitor and improve safety and quality, resulting in breaches of regulatory requirements. |