Bronte Care Services Limited
1 St Johns House, Clyde Street, Bingley, BD16 4LD
Yorkshire & Humberside · Bradford · domiciliary
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Good
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2016-01-26 | Requires improvement | new | Unrated→Requires improvement | Bronte Care Services received a 'Requires Improvement' rating because although care staff were generally caring and the service showed good outcomes, there were significant concerns about safety, leadership and responsiveness. The registered manager's recent return from sick leave revealed serious management failings during her absence, including late/missed calls, inadequate recruitment checks, and poor complaint handling. While improvements have been made since her return, the service failed to maintain adequate oversight and governance. |
| 2014-07-05 | Unrated | Unrated→Unrated | — |