One 2 One Support, Suite F12A
Northwich Business Centre, Meadow Street, Northwich, CW9 5BF
North West · Cheshire West and Chester · domiciliary
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Requires improvement
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2023-05-18 | Requires improvement | new | Unrated→Requires improvement | One 2 One Support received a Requires Improvement rating because whilst care staff were caring and responsive to people's needs, the service had significant gaps in safety systems and governance. Risk management information was insufficient to guide staff on how to protect people from harm, recruitment documentation was incomplete, and auditing processes for medicines, safeguarding, and finances were not consistently robust enough. |