Head Office
9 Weir Gardens, Plymouth, PL6 8SE
South West · Plymouth · domiciliary
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Good
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2022-12-16 | Requires improvement | new | Unrated→Requires improvement | The service received a 'Requires Improvement' rating due to breaches in safe recruitment practices and governance systems that failed to identify quality and safety shortfalls. Whilst people received caring support and most care was effective, the provider lacked robust systems to monitor quality, manage records securely, and ensure compliance with regulations. |