The Gateway

Lower East Street, Middlesbrough, TS2 1SW

North East · Middlesbrough · nursing

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Requires improvement
Well-led
Inadequate
Effective
Requires improvement
Responsive
Requires improvement

Inspection history

PublishedOverallChangeTransitionAI summary
2016-02-04Requires improvementnewUnratedRequires improvementThe Gateway received a 'Requires improvement' rating overall because of significant failures in leadership and governance, combined with inadequate staffing levels and insufficient staff skills to meet residents' complex needs. The service failed to notify CQC of required changes and incidents, went into administration during the inspection period, and did not equip staff to work with people with mental health and neurological conditions despite advertising as a specialist service.