Walfinch West Suffolk

Victoria House, Market Place, Hadleigh, Ipswich, IP7 5DL

East · Suffolk · domiciliary

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Good
Well-led
Requires improvement
Effective
Requires improvement
Responsive
Requires improvement

Inspection history

PublishedOverallChangeTransitionAI summary
2022-05-25Requires improvementnewUnratedRequires improvementWalfinch West Suffolk received a 'Requires Improvement' rating because of significant shortfalls in safe care, effective governance, and responsiveness, despite staff being caring and treating people with dignity. Critical breaches were identified in recruitment procedures with safety checks not completed before staff started work, inadequate risk management plans that failed to guide staff on managing complex needs, and weak oversight systems that did not identify these problems before inspection.