Stepping Out

38 Hawthorn Road, Gorleston, Great Yarmouth, NR31 8ES

East · Norfolk · residential

Inadequate

Key question ratings

Safe
Inadequate
Caring
Requires improvement
Well-led
Inadequate
Effective
Requires improvement
Responsive
Requires improvement

Inspection history

PublishedOverallChangeTransitionAI summary
2020-02-13InadequatenewUnratedInadequateStepping Out received an Inadequate overall rating because it failed to ensure people's safety through inadequate risk assessments, insufficient staffing levels, and poor governance systems that did not identify or address safety failures. Despite staff being caring and supportive, critical safety and management failings meant people were at significant risk of avoidable harm.
2017-08-31UnratedUnratedUnrated
2016-06-08UnratedUnratedUnrated