Charlton House
58 Little Heath, London, SE7 8BH
London · Greenwich · residential
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Good
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2022-07-23 | Requires improvement | new | Unrated→Requires improvement | Charlton House received a 'Requires Improvement' rating because its quality assurance systems failed to identify several safety issues discovered during inspection, including unsafe storage of controlled drugs, missing fire evacuation plans, and staff not reading care plans before delivering support. Whilst the service demonstrated good caring and effective provision of care, these governance and safety lapses meant the service was not always safe or responsive to people's needs. |