B&H Care Ltd
Unit A6, Sneyd Trading Estate, Stoke On Trent, ST6 2EB
West Midlands · Stoke-on-Trent · domiciliary
Inadequate
Key question ratings
- Safe
- Inadequate
- Caring
- Inadequate
- Well-led
- Inadequate
- Effective
- Inadequate
- Responsive
- Inadequate
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2016-12-29 | Inadequate | new | Unrated→Inadequate | B&H Care Ltd received an 'Inadequate' rating across all five key questions because the service failed to implement basic safeguarding, recruitment, and quality assurance systems. The registered manager and provider did not protect people from abuse, did not ensure staff were suitable to work with vulnerable adults, did not manage medicines safely, and had no systems to monitor or improve care quality. People experienced late care calls, received care without proper consent, and were not treated with dignity. |