Home Comfort Care
Regus House, Victory Way, Crossways Business Park, Dartford, DA2 6QD
South East · Kent · domiciliary
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Good
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2022-07-13 | Requires improvement | new | Unrated→Requires improvement | Home Comfort Care was rated Requires Improvement because the provider's systems for monitoring quality and safety were ineffective, particularly regarding staffing levels and late care calls, and recruitment procedures lacked essential documentation. Whilst the service was effective and caring in its direct care provision, these governance and staffing failures placed people at risk of harm and breached regulations. |