Heritage Healthcare-Middlesbrough
1 River Court, Brighouse Business Village, Brighouse Road, Middlesbrough, TS2 1RT
North East · Middlesbrough · domiciliary
Requires improvement
Key question ratings
- Safe
- Inadequate
- Caring
- Requires improvement
- Well-led
- Requires improvement
- Effective
- Requires improvement
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2017-04-29 | Requires improvement | new | Unrated→Requires improvement | Heritage Healthcare-Middlesbrough received a 'Requires Improvement' rating overall because the service had critical safety failures, particularly around medicines management, safeguarding concerns not being properly raised, and significant gaps in risk assessments and care planning. While some improvements were noted after a change in management, systemic issues with governance, staffing levels, and quality assurance meant people remained at risk of harm. |
| 2014-07-23 | Unrated | Unrated→Unrated | — |