The Elms

14 Milton Street, Middleton, Manchester, M24 5TU

North West · Rochdale · domiciliary

Inadequate

Key question ratings

Safe
Inadequate
Caring
Requires improvement
Well-led
Inadequate
Effective
Requires improvement
Responsive
Requires improvement

Inspection history

PublishedOverallChangeTransitionAI summary
2023-01-14InadequatenewUnratedInadequateThe Elms received an Inadequate rating because the service failed to protect people from abuse and harm through inadequate safeguarding processes, unsafe medicines management, poor risk assessments, and weak governance. Critical breaches included incidents not being reported to safeguarding authorities, medication errors, and failure to notify CQC of required incidents, alongside inconsistent application of policies and insufficient quality assurance systems.