Church Road

Flat 1-6, 6 Church Road, Uxbridge, UB8 3NA

London · Hillingdon · domiciliary

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Good
Well-led
Requires improvement
Effective
Good
Responsive
Requires improvement

Inspection history

PublishedOverallChangeTransitionAI summary
2022-09-22Requires improvementnewUnratedRequires improvementChurch Road received a 'Requires Improvement' rating because the provider failed to effectively safeguard people from abuse and harm, did not manage staffing appropriately with staff working excessive hours, and had inconsistent governance systems that did not adequately monitor quality and mitigate risks. Whilst staff were caring and the service was effective in many areas, these significant safeguarding and operational failures meant the service was not always safe or well-led.