Kare Support Services Ltd

Top Floor, 30 Rose Street, Wokingham, RG40 1XU

South East · Wokingham · domiciliary

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Good
Well-led
Requires improvement
Effective
Requires improvement
Responsive
Good

Inspection history

PublishedOverallChangeTransitionAI summary
2022-07-21Requires improvementnewUnratedRequires improvementKare Support Services Ltd was rated 'Requires Improvement' because the registered manager failed to establish effective quality assurance systems, resulting in multiple regulatory breaches across safety, safeguarding, recruitment, and governance. Critical gaps in recruitment checks, medicine management, staff training, risk assessments, and care planning documentation meant people were at risk of receiving unsafe or inappropriate care. Whilst the service demonstrated good caring relationships and responsiveness to people's needs, the fundamental management and oversight systems were inadequate to ensure consistent, safe service delivery.