Jenson House
Shaftesbury Street, West Bromwich, B70 9QD
West Midlands · Sandwell · domiciliary
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Requires improvement
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2015-09-25 | Requires improvement | new | Unrated→Requires improvement | Jenson House received a 'Requires Improvement' rating due to significant governance and operational failings, despite staff being kind and caring. The service lacked robust systems for quality monitoring, medication management, recruitment, care planning updates, and complaint recording. Leadership was unstable with an unregistered manager until June 2015, and the newly appointed manager was still establishing systems to address identified shortfalls. |
| 2014-10-21 | Unrated | Unrated→Unrated | — | |
| 2014-03-06 | Unrated | Unrated→Unrated | — |