Zion Care Services Limited
9 Waterloo Road, Wolverhampton, WV1 4DJ
West Midlands · Wolverhampton · domiciliary
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Requires improvement
- Well-led
- Requires improvement
- Effective
- Requires improvement
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2023-03-04 | Requires improvement | new | Unrated→Requires improvement | Zion Care Services Limited received a 'Requires Improvement' rating because whilst improvements had been made since the last inspection (particularly with medicines administration and staff training), significant concerns remained unresolved. The service continued to breach regulations on person-centred care and governance, with persistent issues around late call times, communication barriers due to staff language skills, and inconsistent quality monitoring systems that failed to catch documentation and care delivery problems. |
| 2023-01-20 | Unrated | Unrated→Unrated | — |