South Network
Level 3, Etrop Court, 25 Rowlandsway, Civic Centre, Wythenshawe, Manchester, M22 5RG
North West · Manchester · domiciliary
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Requires improvement
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2016-07-23 | Requires improvement | new | Unrated→Requires improvement | South Network received a 'Requires Improvement' rating because despite some positive aspects of care delivery, the service had significant gaps in risk management, safeguarding compliance, and record-keeping. While staff provided caring support and people felt safe, risk assessments were outdated, Mental Capacity Act procedures were not properly followed, and care plans lacked person-centred approaches and regular reviews. |