Kindered Hearts Limited
Unit 5, Priory Works, Priory Avenue, Southend-on-sea, SS2 6LD
East · Southend-on-Sea · domiciliary
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Good
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2023-01-11 | Requires improvement | new | Unrated→Requires improvement | Kindered Hearts Limited received a 'Requires Improvement' rating because recruitment processes were not sufficiently robust, with incomplete application forms, missing references, and delayed Disclosure and Barring Service checks creating a risk to people's safety. Additionally, auditing systems needed further development to identify and address issues promptly. However, people received good quality care, were treated with dignity and respect, and the service was otherwise well-managed with good outcomes. |