Five Valleys Care Ltd
Suite 11, Westend Courtyard, Grove Lane, Westend, Stonehouse, GL10 3SL
South West · Gloucestershire · domiciliary
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Good
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2022-11-26 | Requires improvement | new | Unrated→Requires improvement | Five Valleys Care Ltd received a 'Requires Improvement' rating because of significant failures in safe recruitment practices and gaps in quality assurance systems, though no actual harm to people was identified. Whilst the service demonstrated good caring practices, effective care delivery, and responsive services, leadership failed to ensure pre-employment checks were properly completed and audits did not identify documentation shortfalls in risk management. |