Sunshine Norfolk

Unit 4, Manor Farm Barns, Fox Road, Framingham Pigot, Norwich, NR14 7PZ

East · Norfolk · domiciliary

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Good
Well-led
Requires improvement
Effective
Requires improvement
Responsive
Good

Inspection history

PublishedOverallChangeTransitionAI summary
2019-05-24Requires improvementnewUnratedRequires improvementSunshine Norfolk received a 'Requires Improvement' rating because medicines management lacked proper oversight systems, not all risks were consistently assessed, and quality monitoring systems were weak, despite staff being caring and responsive to people's needs. While the service demonstrated good caring practices and responsiveness, fundamental safety and governance gaps, particularly around medicines administration and inconsistent record-keeping, prevented a higher rating.