Bio Luminuex Health Care

Unit 5, 3 The Parade, Monarch Way, Ilford, IG2 7HT

London · Redbridge · domiciliary

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Good
Well-led
Requires improvement
Effective
Requires improvement
Responsive
Good

Inspection history

PublishedOverallChangeTransitionAI summary
2022-10-26Requires improvementnewUnratedRequires improvementBio Luminuex Health Care received a 'Requires Improvement' rating because risk assessments lacked sufficient detail to ensure safe care, care plans were not person-centred and lacked clarity about people's needs and preferences, and governance systems failed to identify and address quality and safety issues. Whilst staff were caring and responsive to people's needs, the leadership and quality assurance processes were not robust enough to drive improvements.