Snowdrop Place Care Home
Snowdrop Place, Pavilion Road, Hedge End, Southampton, SO30 2ZS
South East · Hampshire · residential
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Requires improvement
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2023-09-30 | Requires improvement | new | Unrated→Requires improvement | Snowdrop Place Care Home received a 'Requires Improvement' rating because there were significant gaps in record-keeping, risk management, and governance systems. Although staff were caring and responsive to people's needs, inconsistent documentation around medicines, repositioning, and fluid intake meant people's safety could not always be assured. Additionally, quality assurance systems failed to identify these concerns, and auditing processes were not effective or robust enough. |