Sevacare - Leicester
New Walk House, 108-110 New Walk, Leicester, LE1 7EA
East Midlands · Leicester · domiciliary
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Requires improvement
- Well-led
- Requires improvement
- Effective
- Requires improvement
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2015-06-03 | Requires improvement | new | Unrated→Requires improvement | Sevacare-Leicester received a 'Requires Improvement' rating because the service failed to consistently deliver safe, effective and responsive care across all key areas. Significant concerns included frequent missed and late care calls that placed people at risk, incomplete medication records, inadequate risk assessments, insufficient staff training for people's specific health conditions, and poor communication from the office affecting continuity of care and people's wellbeing. |
| 2014-09-09 | Unrated | Unrated→Unrated | — |