Lady Ida Lodge
Oak Park Lane, Cookridge, Leeds, LS16 6FT
Yorkshire & Humberside · Leeds · domiciliary
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Requires improvement
- Well-led
- Requires improvement
- Effective
- Good
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2023-03-04 | Requires improvement | new | Unrated→Requires improvement | Lady Ida Lodge received a 'Requires Improvement' rating because of significant concerns around staffing levels, complaint management, and inconsistent care quality. Whilst the service was effective and showed some good practice, people experienced missed and late care calls, complaints were not being properly recorded or responded to, and risk management needed strengthening. A new management team installed in October 2022 has begun making improvements, but further action is required. |