Connect Into Care - Main Street Willerby
45 Main Street, Willerby, Hull, HU10 6BP
Yorkshire & Humberside · East Riding of Yorkshire · domiciliary
Requires improvement
Key question ratings
- Safe
- Good
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Good
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2022-10-12 | Requires improvement | new | Unrated→Requires improvement | Connect Into Care received a 'Requires Improvement' rating because whilst the service demonstrated good standards in being safe, effective and caring, there were significant gaps in responsiveness and leadership. The service lacked robust governance systems including quality assurance audits, consistent policy implementation, and clear outcome tracking, which prevented demonstrating how well people's goals were being achieved. Additionally, care planning was fragmented across multiple documents without consistent review, and staff training and supervision did not always meet the provider's own policy standards. |