Gallaudet Home
Poolemead Centre, Watery Lane, Bath, BA2 1RN
South West · Bath and North East Somerset · residential
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Requires improvement
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2023-08-31 | Requires improvement | new | Unrated→Requires improvement | Gallaudet Home received a Requires Improvement rating because although staff were caring, the service had significant gaps in specialist training, safeguarding decision-making, and care planning that affected people's safety and quality of life. Key issues included staff lacking expertise to support people with complex needs, decisions not being made in line with Mental Capacity Act requirements, and inconsistent management that resulted in poor documentation and unmet aspirations for residents. |