Westcliffe Villa

37a Sea Road, Westgate-on-Sea, CT8 8QW

South East · Kent · residential

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Good
Well-led
Requires improvement
Effective
Good
Responsive
Good

Inspection history

PublishedOverallChangeTransitionAI summary
2024-01-18Requires improvementnewUnratedRequires improvementWestcliffe Villa received a 'Requires Improvement' rating because quality assurance systems failed to identify and address important safety issues before inspection, including an overdue electrical safety inspection, missing window restrictors, and absent choking risk assessments. Whilst the service demonstrated good care practices and strong staff-people relationships, governance and safety monitoring systems were not sufficiently robust.