Shire Oak House

33 Lichfield Road, Sandhills, Walsall, WS9 9DH

West Midlands · Walsall · residential

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Good
Well-led
Requires improvement
Effective
Good
Responsive
Good

Inspection history

PublishedOverallChangeTransitionAI summary
2022-03-24Requires improvementnewUnratedRequires improvementShire Oak House received a 'Requires Improvement' rating because the provider failed to establish effective systems for medication management in step-down beds and staff recruitment processes, breaching regulations on good governance. Whilst care quality, responsiveness and staff training were good, and people reported being well treated, these governance failures created risks to people's safety and wellbeing.