Park Hall
Ubberley Road, Bentilee, Stoke-on-trent, ST2 0QS
West Midlands · Stoke-on-Trent · residential
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Requires improvement
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2023-03-31 | Requires improvement | new | Unrated→Requires improvement | Park Hall received a 'Requires Improvement' rating because governance systems were not robust enough to identify and act on safety concerns, and specific risk assessments were not consistently in place for people with conditions like diabetes. While staff were caring and the home was clean and well-maintained, quality audits failed to catch issues such as outdated care plans and missed professional referrals for people with fluctuating weight, placing residents at risk of harm. |