Supporting People

Unit G13/1, 58 Underwood Road, London, E1 5AW

London · Tower Hamlets · domiciliary

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Good
Well-led
Requires improvement
Effective
Good
Responsive
Good

Inspection history

PublishedOverallChangeTransitionAI summary
2022-07-13Requires improvementnewUnratedRequires improvementSupporting People requires improvement because it breached regulation 12 on safe care and treatment. Important information about the person's care needs, particularly regarding epilepsy management and moving and handling guidance, was not consistently recorded or in place for staff, creating risks to their health and safety. Additionally, quality assurance systems did not identify recording inconsistencies in daily logs, indicating gaps in leadership oversight.