Spring House
Spring House, Matford Road, Exeter, EX2 4PD
South West · Devon · nursing
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Requires improvement
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2022-11-10 | Requires improvement | new | Unrated→Requires improvement | Spring House received a 'Requires Improvement' rating because safety and governance systems were not robust enough to identify and manage risks effectively. Although staff were caring and responsive to people's needs, significant gaps in risk assessment, medicines management audits, mental capacity assessments, and quality assurance processes meant people were exposed to potential harm. |