Nicholas House

Nicholas House, Cairns Close, St. Albans, AL4 0EY

East · Hertfordshire · domiciliary

Inadequate

Key question ratings

Safe
Inadequate
Caring
Inadequate
Well-led
Inadequate
Effective
Inadequate
Responsive
Inadequate

Inspection history

PublishedOverallChangeTransitionAI summary
2023-08-18InadequatenewUnratedInadequateNicholas House received an Inadequate rating because the service failed to keep people safe, provide effective care, treat people with dignity, or maintain proper governance. Serious breaches included unsafe medicines management, inadequate staffing with insufficient training, poor care environment standards, and staff failing to follow care plans. The provider eventually acknowledged they could not sustain the improvements needed and agreed to transfer care to another provider.
2022-09-27UnratedUnratedUnrated