ComityHearts Care Services Ltd
38 Flexspace, Burley Hill, Burley Road, Leeds, LS4 2PU
Yorkshire & Humberside · Leeds · domiciliary
Requires improvement
Key question ratings
- Safe
- Good
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Good
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2022-11-04 | Requires improvement | new | Unrated→Requires improvement | ComityHearts Care Services Ltd received a 'Requires Improvement' rating due to governance failures, particularly in record-keeping and oversight systems for staff training, supervision and competency checks. Whilst the service delivered safe, effective and caring personal care with good relationships with staff and people using the service, the lack of robust documentation and service improvement planning meant the provider could not demonstrate consistent quality assurance, which constituted a breach of regulation 17. |