Dependable Care Services Limited

Kingsmill Industrial Estate, Saunders Way, Cullompton, EX15 1BS

South West · Devon · domiciliary

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Good
Well-led
Requires improvement
Effective
Good
Responsive
Good

Inspection history

PublishedOverallChangeTransitionAI summary
2022-07-27Requires improvementnewUnratedRequires improvementDependable Care Services requires improvement because of significant historical failures in safe medicines management, recruitment procedures, and safeguarding follow-up under the previous management, though the new manager has identified these issues and implemented a comprehensive service improvement plan with positive early results. Despite these safety concerns, the service demonstrates good caring practice, effective care delivery, and responsive personalised support, with strong staff-people relationships and a newly established management team committed to delivering high-quality care.