Comfortcare
Suite 1, Rochester House, 275 Baddow Road, Chelmsford, CM2 7QA
East · Essex · domiciliary
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Requires improvement
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2015-06-03 | Requires improvement | new | Unrated→Requires improvement | Comfortcare received a 'Requires Improvement' rating because whilst some progress had been made addressing previous concerns, the service lacked robust quality assurance systems and governance arrangements. Although people received caring support and safeguarding awareness was in place, risk assessments lacked detail, staff training needed strengthening, and the manager did not effectively monitor complaints or learn from incidents to drive continuous improvement. |
| 2014-07-17 | Unrated | Unrated→Unrated | — |