Burrswood Health and Wellbeing
Groombridge, Tunbridge Wells, TN3 9PY
South East · Kent · nursing
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Requires improvement
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2019-02-07 | Requires improvement | new | Unrated→Requires improvement | Burrswood Health and Wellbeing received a 'Requires Improvement' rating because the provider failed to consistently ensure safe care and treatment, particularly following a serious incident where a person's fall and fractured bone were not properly assessed for 13 days. Additionally, recruitment procedures were not robust enough, staff did not receive all required training and supervision, and statutory notifications were not properly submitted to the regulator. While care was delivered kindly and responsively, and people felt safe, these governance and safety failings meant the service could not demonstrate reliable systems to protect people from harm. |
| 2013-12-07 | Unrated | Unrated→Unrated | — | |
| 2013-08-16 | Unrated | Unrated→Unrated | — | |
| 2013-01-29 | Unrated | Unrated→Unrated | — | |
| 2012-04-03 | Unrated | Unrated→Unrated | — |